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FAQ

Are There Any Extra Cost To Pay During Purchase Of An Item

Are There Any Extra Cost To Pay During Purchase Of An Item


Except from the shipping free which will be visible to you during checkout, there will be no other extra cost added both hidden or shown during the purchasing of an item

How Do I Become A Seller On Albaama

How Do I Become A Seller On Albaama


If you want to sell on Albaama and you have new and genuine products.
You can contact us via the contact page

How Long Does It Take To Deliver An Item

How Long Does It Take To Deliver An Item


Albaama delivers products ranging from 2 - 3 days in Rivers State

Why Do Same Products Have Different Prices

Why Do Same Products Have Different Prices


If you see two similar products but with different price, it means that the products are from different sellers as Albaama consists of different sellers even with same products.
And this gives you the choice to choose from any of the different products.

Can All My Items Purchased Be Delivered In A Single Delivery

Can All My Items Purchased Be Delivered In A Single Delivery


If you are buying more than one items which are from different sellers, then your items might arrive separately but if its from the same seller then yes it can arrive in a single delivery

If your orders arrive separately don't worry the others will soon arrive shortly

Can Open My Item Before Paying During Delivery

Can Open My Item Before Paying During Delivery


Unfortunately you have to pay before you can open a package but do not worry it can still be returned after paying and opening the item as long as there is a problem with it

How Do I Cancel An Order

How Do I Cancel An Order


If you want to cancel an order

>> First you can go the account page and click on the my order Tab
>> After that click on more info
>> In The next page you will see a cancel purchase button, click it and viola!!! you are done

Note: You can't cancel an order if it's already delivered

How Do I Place An Order

How Do I Place An Order


Once you have found the product you want.

>> Click on "BUY NOW / ADD TO CART" on the search page or product page
>> Then click on cart icon on the navbar at the top of the page which will redirect you to the cart page.
>>You can add more quantities or proceed by clicking the proceed to checkout page
>> You must be logged in before proceeding (We are working on making it proceed without login)
>> And now you can checkout either by paying on delivery or pay with credit / debit card.
>> And viola!!! you are done

Return & Refund Policy

All Items can be returned within 7 days of purchase except clothings & shoes, jewels, products with destroyed tag or boxes. To learn how to return it Click Here

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